Head office
4 Street 203, Maadi, Cairo, Egypt (Degla Medical Center / Degla Square)
Complaints
Email info@hadbrok.com or call us. We acknowledge every complaint and reply in writing. You may also contact the Financial Regulatory Authority (FRA).
Questions
Straight answers.
Is Hadbrok regulated?
Yes. Hadbrok Insurance Brokers S.A.E is licensed by the Financial Regulatory Authority (FRA), licence No. 17, and approved for digital insurance brokerage.
Does buying through a broker cost more?
No. Insurers pay the broker’s commission; you pay the insurer’s premium. We compare plans so you get the right cover for your budget.
Are online prices final?
Online prices are indicative. The final premium depends on the insurer’s underwriting (and, for cars, an inspection). We confirm everything before you commit.
Who helps me when I claim?
A real person on our claims team. Call or email us and we follow up with the insurer on your behalf until it is settled.
How do you use my data?
To prepare your quotes, arrange your policy and help with claims, in line with Egypt’s Personal Data Protection Law No. 151 of 2020. See our Privacy Policy for the full list.